Beyond Monthly Fees
A Commitment to Excellence in Property Management
We believe in proactive property management that goes beyond merely collecting fees. Our commitment is to take decisive action to protect and enhance the value of your investment. We focus on preventive maintenance, tenant satisfaction, and market analysis to ensure your property isn’t just maintained—it thrives.
Homeowner
Frequently Asked Questions
Transparency is the cornerstone of our relationship with you as your property manager. Below, you’ll find answers to frequently asked questions by homeowners like you. Have more questions or specific concerns? Our team is here to provide the clarity and solutions you need for peace of mind about your property.
Our straightforward pricing ensures you receive exceptional value and transparent service at every step. A full list of all fees can be found here.
Yes, if we are managing your home and it is vacant, we charge 70% of one month’s rent to place a qualified renter. We will start by running a Comparative Market Analysis to help determine the best rental rate. We will then schedule an inspection of your home to ensure it meets all Texas Property Code requirements, take quality photos, and list your home on the local MLS as well as several 3rd party Rental Search Sites (such as Zillow, Realtor.com, etc.) and social media platforms. We will do our best to find the most qualified tenants to occupy your home. You are welcome to review our Application and Rental Criteria here.
We are well equipped to manage single-family homes, duplexes, triplexes, fourplexes, townhomes and condos. We do not manage commercial properties, large multi-family complexes or vacation rentals.
Absolutely! If you have the time and are equipped to take on the stress of managing your home on your own, we are more than happy to assist in finding a qualified renter. For this, we will charge 70% of one month’s rent. You are welcome to review our Application and Rental Criteria here.
When a tenant submits a maintenance request, we will communicate with them to determine the next step. If it is determined that a vendor will need to be sent to address the issue, we will coordinate with the tenant and vendor to ensure it is addressed in a timely manner. We will also determine who will be responsible for the repair cost. If the repair is the owner’s responsibility, for more costly repairs you will be contacted for approval prior to any work being performed. We do ask that you respond as soon as possible so that we know how to proceed and there is no delay in getting the issue resolved for the tenant.
Rent is due from tenants on the 1st of each month with a 2-day grace period. We must allow 3-7 business days for the funds to clear our account, which can vary depending on the method of payment and banking institution. With this considered, when rent is collected on time, we will process owner disbursements between the 8th-10th of each month. You will be notified if the tenant has not paid on time and there will be a delay in your disbursement. But don’t worry, we won’t make you check your mail every day waiting for your funds… we will deposit them directly into your bank account!
In a perfect world, all renters would pay on time every month and abide by all the rules in the lease. Unfortunately, that is not always reality. Even with strict screening procedures, there is always a possibility that we may have to file for eviction at some point. If that happens, we can handle the entire process from filing, to representing you in court, to taking back possession of your property. You will be responsible for any filing/court fees in addition to our fee. Any eviction related fees will be billed back to the tenant, and if successfully collected, will be disbursed back to you.
Your property deserves the best management, and we're here to deliver.
Connect with Ignite Property Services now to discuss how we can elevate your property management experience.